Please read the measuring instructions carefully as the measurements that you send us need to be accurate and taken from the correct place on your dog.

Each coat has a pattern drafted for it from the measurements you supply. Once this is done and the coat is made up it cannot be altered.  VERY IMPORTANT:  If you send measurements that are incorrect the coat will NOT fit and cannot be altered. If we think the mesaurement  looks out of the ordinary we will contact you and ask you to check. Its better to be safe than sorry.

Please DOWNLOAD AND PRINT the Order Form & Measuring details complete it by hand with your details and the details of your dog then either scan or photograph it and send it to PawsamoreLtd@gmail.com. (We don’t have online form completion yet we are working on it!)  

It is essential that the measurements you supply are accuarate and that they made in accordance with our measurement guide. If you are in any doubt please ask for assistance and we will arrange a video call.

Please ensure that you dog is standing correctly and that it is standing on a hard surface and that your measurements follow the contours of the dogs body. It is a good idea to have two people available when you are measuring.

We are happy to take the measurements in Inches, Centimetres or Millimetres as long as you make it clear what you have used.

Do not add length for growth or fit we will do this where required.

IMPORTANT about legs:  Normally the from legs and the back lengths are very similar in length. If they measure over 1" or 25mm different please double check.

Taking your measurements: Please use a flexible tape measure (dressmakers) or string and builders tape measure. Follow the contours of the body and measure from the spine.

We are very happy to personalise your coat in any way you would like provided of course that it is possible!

We can add names, logos, service dog information etc as well as your company logo at an additional cost.

We are unable to add other poeples logos, badges or items subject to copyright unless you are able to provide us with a document stating that you have permission to use the property.

There are details of aftercare, cleaning and washing of the coats supplied with each order and they are also displayed on the appropriate sections of each coat description on this website. Should you have any specific questions please feel free to contact us.

All our coats will last many years if it cared for correctly. They dry really quickly.  When it has got wet and any mud or dirt will normally brush off. Occasionally it might need to be sponged clean with a damp cloth or sponge. However should wish to the coat can be washed.

Washing Instructions:

The coat can be washed at low temperature using liquid washing detergent only (not powder or softener).

Our normal turn round time for a coat from when we recieve the deposit to when the coat is ready to send out to you is normally 3-5 weeks. However there might be reasons why your coat takes alittle longer, if it is a special fabric which have order in, special/modified design or simpl;y the numbers of orders we have at the time.

We will always try to meet and beat our time window but if we can't we will let you know.

We ask for an initial deposit of £20 per coat to secure your order, the balance being paid before we dispatch the order to you. All payments to be made by PayPal to PawsamoreLtd@gmail.com.

We will only send your coat by a signed for service (usually next day by Royal Mail). Postage to mainland UK postcodes is current £5.75. All other desitinations not classified by the Royal Mail as UK mainland will be charged at cost.

International postage will also be charged at cost please ask for a quote at the time of ordering.

Products shipped outside of mainland UK may be subject to taxes, customs duties, and fees charged by the authorities of the country of importation ("Import Fees"). You (the customer) are the person responsible for the import clearance of products shipped outside of mainland UK ("importer of record").

We are NOT allowed to mark the product as a 'gift' on export declarations.

We are frequently asked questions about fleece regarding its  properties.

Originally introduced by Malden Mills in 1979, the company has since been renamed Polartec LLC. Interestingly, the developer intentionally did not patent the produce to promote its widespread use.

Fleece is not waterproof. It is water resistant up to a point and really only shower restistant.  Fleece is  a soft, napped synthetic fabric with thermal insulation properties. Polar fleece (also called microfleece) is much lighter than wool but has some of the same properties as wool. It is soft, light, warm and comfortable. It resists water absorption (i.e. it is hydrophobic) and retains some thermal insulation even when wet. Snow sticks to fleece really well which in turn reduces it thermal properties.  It is quite flammable unless treated with a flame retardant, it is not windproof and it holds static electricity and hences accumulates lint, dirt and hair.  This is why some people report that their dogs fur gets matted or felted after prolonged wearing. 

Polar fleece was originally made from Polyethylene terephthalate (PET) but it can be made from other synthetic fibres, including recycled plastic bottles or recycled fleece. 

Our designs have been developed by us of a long period of time. We create a pattern for each coat we make and retain the mesurements and the pattern should we need to use it again. The designs are registered to us and the interlectual property belongs to Pawsamore Ltd and we will tackle any copyright infringements.

We photograph every coat we make for our records but also to use on our website and on our social media. We love to see pictures of your pet in thier coat and often use these as part of our marketing. We would normally ask first. If you have been kind enough (and we really appreciate our customers sending us pictures) we assume that you dont mind us using them unless you specifcately tell us.

We can’t do 100% giveaways for promotions, however we do have a referral scheme which is available to customers who have purchased at least one of our products first.

If an existing customer passes 10 customers who purchase a coat, then at our discretion, we will offer a discount on their next order normally this would be a maximum of 25%. All the existing customer needs to do is ensure that each referral mentions their name when placing an order with us.

Sorry but we do not discount our products as they are all hand made to order.

I am sure that you will appreciate as a small startup company our profit margins are tiny and thus giving away a product without any guaranteed sales is not viable.